Signest Terms of Service

1. Definitions

"We", "us" and "Signest" mean Signest, a sole proprietorship established in Hong Kong. "You" means the individual or organisation subscribing to or using the Service. "The Service" means the Signest software (server component, desktop client and data API), its documentation, and the technical support we provide.

2. What the Service is

The Service is strategy modelling and simulation software that is installed and runs on your own device or cloud host. It parses the market-data feed you connect into your own database, computes derived indicators, and lets you define factor libraries, stock-pool models, position and risk rules and strategy sets, and run them in simulated accounts against that feed.

We supply no market data. The Service processes data that you are responsible for obtaining and for being entitled to use; we neither resell nor redistribute any data feed.

We supply the software only. We do not supply strategies, factors or stock selections, do not decide what anyone buys or sells, do not act as a broker or an adviser, and never receive, hold or transfer your funds. How you use the results of your own research is your decision and your responsibility, as is complying with the rules that apply to you.

Its capabilities, data granularity and known limitations are described on the Product & Data page of this website. We update the software from time to time and will give advance notice by email of material changes.

3. What the Service is not

For the avoidance of doubt, the following are outside the scope of the Service and are not offered by us:

• recommendations, ratings, stock selections or advice to buy or sell securities, futures or any financial product;
• discretionary trading, money management, asset management or custody of accounts;
• any guarantee of returns, capital protection or performance forecast;
• any regulated activity under the Hong Kong Securities and Futures Ordinance (Cap. 571).

We are not a licensed corporation, hold no licence for dealing in securities, advising on securities or asset management, and never accept, hold or transfer client investment funds. See the Disclaimer.

4. Subscription, renewal and price

4.1 The Service is provided on a subscription basis, monthly (HK$899 per month) or annually (HK$8,990 per year), billed in Hong Kong dollars.

4.2 Subscriptions renew automatically at the end of each period until you cancel. We email a reminder to your registered address before each renewal.

4.3 We may change prices. A change applies only to billing periods beginning after it takes effect, and we give existing subscribers at least 30 days' notice; you may cancel before the new price applies.

4.4 Payments are processed by Stripe, Inc. and its affiliates. We do not see or store your full card number or payment password.

5. Delivery

After a successful payment we email the software download link, installation documentation and licence key to your registered address, normally within 24 hours and no later than 2 business days. You are responsible for providing a valid address that can receive our email.

6. Licence and restrictions

For the duration of your subscription we grant you a non-exclusive, non-transferable, non-sublicensable licence to use the Service for your own internal research and analysis. A standard subscription covers 1 server instance.

You may not:

• resell, rent, lend or share the software or your licence key with any third party;
• resell, redistribute or publish data obtained through the Service, or use it as the basis of a paid service offered to others;
• reverse engineer, decompile or disassemble the software, or remove copyright and licence notices;
• use the Service for any unlawful purpose, or place an abnormal load on the data source.

On termination the licence ends and you must stop using the software and delete your licence key. Historical data already stored in your own database remains yours to keep and use, but the resale and redistribution restrictions in this clause continue to apply.

7. Your responsibilities

• providing and securing your own operating environment (server, database, network);
• keeping your account and licence key safe — losses caused by failure to do so are yours;
• ensuring that your use of the Service and of the collected data is lawful in your jurisdiction;
• any investment or trading decision you make on the basis of the Service, and all of its consequences.

8. Data source and availability

The Service processes data supplied by sources you connect. Its accuracy, completeness and timeliness depend on those sources, on network conditions and on events beyond our control, and we give no warranty, express or implied, including as to continuity, absence of interruption or error, or fitness for a particular purpose. Ensuring that your use of a data source is lawful and within that source's own terms is your responsibility.

We may suspend or adjust the Service for maintenance, upgrades, changes at the data source or legal requirements, giving advance notice where practicable.

9. Limitation of liability

To the fullest extent permitted by law, our total aggregate liability to you is limited to the fees you actually paid us for the Service in the 12 months preceding the event giving rise to the claim.

We are not liable for indirect, incidental, special, punitive or consequential loss, including loss of profit, investment loss, trading loss, loss of goodwill or loss of data, even if advised of the possibility.

Nothing in these terms excludes or limits liability that cannot be excluded by law.

10. Termination

You may cancel at any time as described in the Refund & Cancellation Policy. If you materially breach these terms — in particular the licence restrictions in clause 6 — we may terminate your subscription immediately upon notice and without refund.

11. Changes to these terms

We may update these terms. Material changes will be notified at least 30 days in advance by email or website notice. Continuing to use the Service after a change takes effect means you accept it; if you do not, you may cancel before it applies.

12. Governing law and disputes

These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China. Any dispute shall first be addressed by good-faith negotiation, failing which it shall be submitted to the courts of Hong Kong.

13. Contact

Questions about these terms:
Email: luhuabo@gmail.com
Phone: +852 5790 3556 (Mon–Fri, 10:00–18:00 Hong Kong time)
Address: Room 3906, Block C, Bayview Centre, 28 Harbour Road, Wanchai, Hong Kong