Signest 中文

Contact

A real person answers, within one business day

Pre-sales questions, technical support, billing and refunds — any of the channels below will reach us.

Email

luhuabo@gmail.com

Preferred channel. Replies within one business day (Hong Kong time); billing and refund requests are handled first.

Phone

+852 5790 3556

Monday to Friday, 10:00–18:00 Hong Kong time, excluding public holidays.

Business address

Room 3906, Block C, Bayview Centre,
28 Harbour Road, Wanchai,
Hong Kong

Correspondence address; visits by appointment only.

How to subscribe

Subscriptions are currently set up by email, in three steps. You never send payment details to us.

Step 1

Tell us what you need

Email luhuabo@gmail.com with your intended use, your environment, and whether you want the monthly or annual plan. We confirm first whether the product actually fits.

Step 2

Receive a payment link

We send a secure payment link hosted by Stripe. Pay by international card or WeChat Pay — the payment page is operated by Stripe and we never see your card number.

Step 3

Get your licence

After payment we email the download link, installation documentation and licence key, normally within 24 hours.

About your statement: charges appear as SIGNEST. If you see this charge and do not recognise it, contact luhuabo@gmail.com or call +852 5790 3556 immediately and we will investigate and resolve it promptly.

Merchant details

OperatorLu Huabo — sole proprietor registered in Hong Kong, trading as Signest
Brand and productSignest
Business addressRoom 3906, Block C, Bayview Centre, 28 Harbour Road, Wanchai, Hong Kong
Customer support emailluhuabo@gmail.com
Customer support phone+852 5790 3556
Support hoursMonday to Friday, 10:00–18:00 Hong Kong time, excluding public holidays
Websitehttps://www.signest.ai
Statement descriptorSIGNEST
Settlement currencyHong Kong dollars (HKD)
Nature of businessLicensing of strategy modelling and simulation software, sold by subscription. The software runs on the customer's own infrastructure. We are not a broker and not an adviser: we carry on no regulated activity under the Hong Kong Securities and Futures Ordinance, give no investment advice, supply no trading strategies and hold no client funds.